Case

From a fragmented setup and branding to +54% online growth on a double-digit million revenue & +74% more online orders.

54%

Growth on a double-digit million online revenue

74%

Growth in number of online orders

12 mdr.

Measurement period

Takeoff Copenhagen

Takeoff Copenhagen is one of Denmark's most recognized destinations for exclusive and limited-edition sneakers, streetwear and collectibles. Founded in Nørrebro by passionate sneaker enthusiasts, Takeoff has built a strong foundation - with physical stores in Copenhagen and Aarhus and a loyal, culturally aware customer base across all of Denmark.

Takeoff doesn't just deal in shoes. They deal in culture, authenticity and access to what most others can't get their hands on. It's a brand with soul and a community that backs it up.

Before

Unaware

Solution/ problem aware

Aware

After

Unaware

Solution/ problem aware

Aware

Customer testimonial

For us, it's been valuable to have a partner who can look at content, performance, strategy and the commercial direction as one. It doesn't feel like a classic agency, where you just get a report and a few standard recommendations. Makerz is more hands-on, honest in their sparring, and good at challenging the things you may have gone blind to yourself.

Carl-Emil Faber - Co-owner - Takeoff

The challenge

When we started working with Takeoff Copenhagen, we met a business with a strong brand ambition, dedicated customers and an extremely capable team - but a performance marketing setup that didn't reflect the potential sitting in the business.

A copy/paste framework

Before partnering with Makerz, Takeoff had worked with a larger agency. The problem wasn't willingness or budget. The problem was the approach: Takeoff was treated as one of many clients within a standardized framework. Nothing was built around Takeoff's specific business, their finances, their customers or their culture - but around a generic setup the agency knew and used across clients. The result was campaigns that looked competent on the surface, but were standardized in the industry and not right for Takeoff's business.

Retail margins require a fundamentally different approach

Takeoff primarily sells retail products - sneakers and streetwear from brands like Nike, Supreme, Corteiz and New Balance. They don't produce themselves. That means product margins are significantly lower than for brands with their own production. To run a healthy business, Takeoff has to keep an extremely low CPA and NC-CPA relative to their AOV, which can stretch into thousands of kroner.

That requirement sets a clear ceiling on how much you can pay for a new customer - and it demands a marketing strategy built around exactly that math from day one.

A fragmented setup driven by the market

The technical foundation was marked by one decisive imbalance: nearly the entire budget was allocated to DPA campaigns (Dynamic Product Ads) and shopping ads. Those are formats that are effective at harvesting existing demand - but they don't create it. As a result, Takeoff's revenue was largely steered by the mood of the market and fluctuating search volume, rather than by Takeoff's own brand and active presence in the consumer's feed.

The consequence was KPIs that went up and down without their previous agency actually being in control. There was no systematic capture of cold qualitative traffic. No content funnel that took the cold user from first impression to active customer. And no clear distinction between what was creating new growth - and what was simply reactivating existing customers.

A strong brand identity that didn't carry over into paid channels

Takeoff's team is extremely creative and has a clear picture of who the brand is. Organic content was strong and authentic. But there was an imbalance: the brand's DNA disappeared the moment a budget was put behind it. The tone, aesthetic and cultural universe that made Takeoff relevant on Instagram and in the store wasn't translated into a unified communication strategy across paid channels.

Takeoff didn't lack brand. They lacked a partner who could look at the business from the outside in - and build a performance marketing setup on the same level as the brand they already had.

The people behind the results

Marius Thorbjørner

FOUNDER & CEO

Strategy

Paid Social

William Westh

CO-FOUNDER - CCO

Brand & performance strategi

Meta Ads

Mikkel Bülow

Growth Manager | Head of Google Ads

Google Ads

Meta Ads

Rasmus Hunt Guldberg

Growth Manager & Head of E-mail marketing

E-mail marketing & Retention

Meta Ads

Frederik Lacoppidan

Senior Creative

Art direction

Media production

Anne Sophie Frederiksen

Influencer Specialist & Content

Content

AI

PERFORMANCE AUDIT

Let's take a look at your business.

We'll review your current marketing setup and show you exactly what's holding you back from profitable scaling. No strings attached.

Get a free performance audit →
We work with a select group of brands. We respond within 24 hours.

William Westh

CO-FOUNDER - CCO

Brand & performance strategi

Meta Ads

Marius Thorbjørner

FOUNDER & CEO

Strategy

Paid Social